Trust our Matawan Studio Aesthetique professionals

The Woodside Studio team is committed to providing you with an excellent experience every time you visit our skincare practice. To ensure your experience is as stress-free and seamless as possible, please take a look at our business policies highlighted below. If you have any questions or concerns, feel free to call or email us today. We look forward to serving you soon!
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Our skincare practice policies

We are committed to providing extraordinary customer service to you and all our clients. We understand your time is valuable and so is ours. Our services are by appointment only. To request an appointment, click here or call us at 732-742-0222 . We appreciate your business and thank you for respecting our time.

We understand that unanticipated events happen occasionally in everyone’s life. Your early cancellation will allow us to take care of another client's needs. In our desire to be effective and fair to each and every one of our clients, the following policies are honored:

24-hour advance notice is required when cancelling or rescheduling an appointment, as this allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice, you will be charged the full amount of your appointment and you will be required to pre-pay for all future appointments. If you have an outstanding gift certificate, pre-paid services, packages or balance in your FSA, it will be redeemed for your missed appointment. This amount must be paid prior to your next scheduled appointment.

No-shows: If you forget or consciously choose to forgo your appointment for whatever reason, it will be considered a “no-show” and you will be charged for your “missed” appointment as per the cancellation statement above.

Late arrivals: If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your practitioner will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” appointment. Out of respect and consideration to your practitioner and other clients, please plan accordingly and be on time.
 
Pre-paid services/Packages/FSA Memberships/Gift Certificates: All pre-paid services are non-refundable. Existing funds in a cancelled package or received in advance for services will remain available for application to future purchases of services only.

Professional products: Product purchases are non-refundable. Thorough consultation is provided prior to purchase to ensure understanding of ingredients and proper use of your products for home care.